ITIL® 4 was released with the goal to deliver the benefits of the top IT service management framework while supporting organizations during digital transformation. It provides a holistic approach to IT enabled service delivery, integrates new ways of working, and guides organizations through the modern digital world.
Part of the Strategic Leader stream, the ITIL® 4 Leader Digital and IT Strategy certification testifies to a professional’s ability to align digital business strategy with IT strategy. It also proves their flexibility while responding to disruption from new technologies and ensuring value for customers to remain competitive.