Lean IT Foundation

  • 21 study hours
  • Highly Interactive training sessions
  • Real-life examples for learning
  • Quizzes and Workshops
  • Industry expert trainers
  • Post-session trainer support


Lean IT Foundation is a globally recognized certification by the Lean IT Association (LITA). It helps organizations to ensure that their customers are being provided with the best services. Ensuring increased productivity, reduced cost, seamless working and enhanced management procedures.

It develops an understanding of customer value, the processes that deliver this value, management of performance, the way to organize and required attitude and behavior.  Lean IT is complementary to all other best practice methods (such as ITIL®, PRINCE2® and P3O®).

Learning Objectives

In addition to preparing you for the Lean IT Foundation exam, you will also learn the following objectives as defined in the syllabus of LITA:

  • The principles underlying the Lean philosophy
  • The importance of understanding and delivering customer value
  • The way Lean looks at processes and the waste within them
  • How to measure performance and the key determinants of performance
  • What the organizational requirements are when implementing Lean, including the use of visual management tools
  • Which behavior and attitude is necessary for Lean to be successful within an IT organization
  • The DMAIC problem-solving model
  • How these Lean principles can be applied within an IT organization

Who Should Attend this Training

  • IT Professionals
  • Product Specialist
  • Team Leads
  • Project Managers
  • IT Heads


Lean IT Foundation has no prerequisites.

Examination Format

  • 60 minutes exam duration
  • 40 multiple-choice questions
  • Passing criteria is 65%
  • Closed Book

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Self-Paced Training

Features include

  • Study anywhere, anytime, on any device
  • Enjoy lifetime access to accredited courseware
  • Test your knowledge with quizzes and practice exams
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  • Train with the best instructors wherever you are
  • Gain access to quizzes, exams, and valuable resources
  • Interact with instructors in real-time for maximum learning
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  • Self-paced and instructor-led training options
  • Comprehensive learner assistance and support
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  • Identifying the Voice of the Customer (VoC)
  • Considering types of customers and customer values
  • Reviewing the concept of Critical to Quality (CTQ)
  • Analyzing the VoC
  • Linking the VoC to CTQs
  • Identifying other sources of continuous improvement

  • Defining process and the basic processes in an organization
  • Utilizing goal, result, input, throughput, output, customer
  • Push and pull concepts
  • Definition of SIPOC mode
  • Value Stream Map
  • Importance of process metrics
  • Value improvement sources including heijunka and 5S

  • Improvement of performance to Deming circle
  • Key Performance Indicators
  • Time as an important factor within IT
  • Process Cycle Efficiency and Value Stream Mapping
  • Using skill and knowledge to ensure performance

  • Communication cascade and performance dialogue
  • Organizational requirements for Lean IT structuring
  • Speed of communication throughout the organization
  • The goal of management is to empower employees
  • Kanban and other visual management boards

  • Types of Lean behavior
  • Traditional versus Lean management
  • Lean leadership: Go see, ask why, show respect
  • Making your lean transformation a long-term success

  • The basics of Lean Leadership
  • Shingo model’s four key guiding principles.

  • Know the most important concepts regarding kaizen
  • Kaizen, The DMAIC model
  • Kakushinand Kaikaku
  • Kaizen mindset

Exam & Certification FAQs

What is the course outline for LITA Lean IT Foundation Exam?

The main areas to cover include:

  • Introduction
  • Customer
  • Process
  • Performance
  • Organization
  • Behavior & Attitude
  • Problem Solving/ Kaizen


What languages are available for Lean IT Foundation Exam?

The exam is available in multiple languages including English, Japanese, Spanish, Brazilian, Portuguese and Chinese language.

What if you fail the first attempt?

Candidates are allowed to retake the exam on the same day; however, it is advised to take time to re-prepare for the exam.

When will you receive the results?

If you have attempted the exam through EXIN, you will receive your results immediately after the exam.

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