Help and Support

Yes. LearningCert offers fully accredited training courses and trainers. Our partnerships include AXELOS, PeopleCert, ISACA, PECB, and more. You can view our list of accreditations and partnerships here.

Our registration process is a simple, three-steps activity:

  • Create an account via User Registration.
  • Select the course you’re interested in
  • Proceed to checkout

You can easily recover your account in case you forget your user ID or Password. Simply use the ‘Forget your password?’ option on the login screen.

LearningCert offers a 100% money back guarantee In the case you’re not satisfied. You can view the policy here.

As per our Re-sit Policy, learners who have attended our instructor-led training courses, be they virtual or classroom-based, can enroll in future virtual open-enrolment instructor-led training sessions for free. You can learn more about the policy’s details here.

Yes, you’ll have access to all the features of our standard products in discounted courses.

Yes, you have lifetime access to your certificate and can also download and print it at your convenience.

Definitely! You can include your certificate(s) to your LinkedIn, Facebook, Twitter, and other social media accounts.

LearningCert accepts online payments via PayPal and Stripe.

Yes, the courses are designed considering the syllabus of relevant certification body.

Yes, you can access the course through your preferred device anywhere and anytime.

Yes. You’ll have access to the course even after you complete it, provided that you have an active account at LearningCert.

Yes. You’ll have lifetime access to the course, provided the course isn’t updated or rendered obsolete by the accreditation body.

LearningCert issues refunds for self-paced learning within seven (7) days of the original purchase of the product. However, our money back guarantee isn’t applicable if the user has accessed more than 25% of the content. You can refer to our policy for more details.

In the case of technical issues, don’t hesitate to contact us for assistance. Send us an email with a description of the issue on [email protected]

Yes, you can recover your account if you forget your User ID/Password.

Yes, you will. You can contact LearningCert Support with your questions, and we’ll make sure to answer as soon as possible.

No, the certificate issued to you doesn’t mention the type of training and it is issued as per the guidelines of certification body.

LearningCert also provides accredited training courses for teams at preferred location and schedule. An instructor will train delegates in classroom at your location.

LearningCert conducts these courses through globally trusted platforms like Zoom, Microsoft Teams, and WebEx.

Training delegates will receive a manual with training slides in PDF format as well as sample exam(s) and a recording of the session.

There are some technical requirements for system for VILT and administrative requirements for Classroom based training, for details please contact us

As per our Re-sit Policy, learners who have attended our instructor-led training courses, be they virtual or classroom-based, can enroll in future virtual open-enrolment instructor-led training sessions for free. You can learn more about the policy’s details here.

LearningCert is accredited training organization. We follow the guidelines for effective sessions, which limits classes up to 25 learners per course.

To get the training certificate, attending 75% of the course is mandatory.

LearningCert offers a 100% money-back guarantee. You can refer to our policy for more details.

Yes, you can. However, make sure to refer to our Reschedule and Cancellation policy first.

Sure. You can contact LearningCert Support with your questions and we’ll make sure to answer as soon as possible.

No, the certificate issued to you doesn’t mention the type of training and it is issued as per the guidelines of certification body.

Yes, you can purchase self-paced courses in bulk at discounted rates.

Yes, you can schedule VILT courses for your teams at flexible timings and dates.

Yes, you can purchase such a combination for your team and avail discounted rates.

Yes, a demo can be provided on request.

Can’t find the answer you’re looking for? Send us your questions at [email protected] and we’ll get back to you soon.

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